Terms & Conditions
The terms below apply to all door-to-door repairs carried out by iRepair. By booking with us, you agree to them.
1. Our Service
iRepair operates a high-street repair shop at 45 Pride Hill, Shrewsbury, open 7 days a week, and a door-to-door mobile repair service across the Wolverhampton to Shrewsbury corridor, operating daily between 5PM and 10PM. You are welcome to walk into the shop or book a mobile visit — whichever suits you.
2. Bookings
You can walk into the shop during opening hours, or book a mobile visit via WhatsApp or phone. Mobile bookings are confirmed once we agree a time slot. We will do our best to arrive within the agreed window, but evening timings may vary slightly due to traffic and earlier appointments.
3. Call-Out Fee (Mobile Only)
Walk-in visits to the shop are free to attend. For door-to-door mobile repairs, a small call-out fee of £5–£10 applies depending on your location, confirmed before we attend.
4. Pricing & Payment
All repair prices are confirmed before any work begins. Prices shown on this website are starting prices ("from") and may vary by device model and the parts required. Payment is taken on completion of the repair.
5. Parts & Warranty
We use genuine-grade replacement parts. Repairs and parts are covered by a workmanship warranty; the warranty does not cover subsequent accidental damage, liquid damage, or issues unrelated to the original repair. Please ask your technician for the specific warranty period on your repair.
6. Device Data
Please back up your device before any repair where possible. While we take great care, iRepair is not responsible for any loss of data that may occur during a repair. Water-damaged devices are assessed on a best-effort basis and recovery cannot be guaranteed.
7. Liability
Some devices — particularly those with pre-existing damage — carry a risk during repair. We will always advise you of any known risks before proceeding. Our liability is limited to the value of the repair carried out.
8. Cancellations
You can reschedule or cancel your booking at any time before the technician is dispatched, at no charge, by contacting us on WhatsApp or by phone.
9. Cookies & Privacy
This website uses only essential cookies and browser local storage — for example, to remember your cookie choice. We do not sell your data. Any details you send us (by WhatsApp, phone or our booking form) are used solely to arrange and carry out your repair. You can accept or decline non-essential cookies via the banner shown on your first visit.
10. Contact
Questions about these terms? Call or WhatsApp us on 01743 588778, or visit us at 45 Pride Hill, Shrewsbury, SY1 1DN.
These terms are provided as a general guide and may be updated from time to time. Please review them before each booking.