Do this straight away
- ✓Take it out of the water and switch it off if it’s still on.
- ✓Remove the case and SIM tray.
- ✓Gently dry the outside with a soft cloth and let it drain with the ports facing down.
- ✓Bring it in for a professional strip-down and clean as soon as you can.
What not to do
- ✓Don’t charge it or plug it in — this can short the circuit board.
- ✓Don’t keep switching it on to “test” it.
- ✓Don’t use a hairdryer or heat — it can damage parts and push water further in.
- ✓Don’t rely on rice — it doesn’t draw moisture out from inside, and grains or dust can get stuck in the ports.
Why speed matters
Water itself isn’t the main enemy — corrosion is. The sooner the inside is cleaned and treated, the better the chance of saving your phone and your data. Message us and we’ll get it looked at quickly.
Need it fixed?
Walk into our Pride Hill shop, or we'll come to your door 5PM–10PM.
Get a Quote on WhatsAppWalk-in 9–5:30 · Door-to-door 5–10PM